Working with communities
Sometimes the most immediate and far-reaching way of engaging with people is through social media. Asking a question on Facebook or Twitter is a fast way of gathering information and opinions.
Rules and awareness
Remember there are pitfalls associated with using social media, what you say, if you can be identified as a councillor, even when “off duty”, will be open to very wide scrutiny and all the requirements of your Code of Conduct will apply. Make sure that you are aware of your council’s guidance and member protocols on the use of social media. Set out clear rules for people who get in touch with you via social media. You may want to consider publicising these on your page.